Abetted by technology, corporate America has become Big Brother
Better living through technology? Sure, when it works.
But more and more I see technology becoming a dehumanizing influence on our lives, requiring that we spend more and more of our discretionary time on meeting the demands of the digital beast, abetted by a corporate mentality that favors money over all else.
A month ago I noticed my mobile phone bill had gone up by $5. I called the company to ask why and was given every answer but the real one – because they wanted more money. But they offered to switch me to a different plan, one that would do away with my ability to use my phone as a hotspot but would cost $10 a month less. I told them to do it.
Cut to yesterday. I receive a text message that says the mobile phone service provider is charging X number of dollars to my credit card. The amount is the same as the previous month.
So I spend a big chunk of this morning getting to the bottom of the problem, which appears to be that my new plan didn’t “take,” whatever that means.
This comes on the heel of a slew of automated text messages from medical entities wanting me to pay my bills – in one case I had already paid the bill and in the other, it’s set up to automatically bill to my credit card. And let’s not talk about the $5,000 error made by the hospital, which has yet to be resolved.
Technology is fine. But in the hands of corporations that don’t give a damn about anything except money, it has become a thing of evil. It has two imperatives: the alleged convenience it provides to us, the customer, which is debatable; and second, the benefit nobody talks about – reduced corporate costs, i.e., higher profits.
The corporate scramble for lower costs and higher profits has cheapened all our lives. A significant portion of the inflation we see today is the result of corporate profiteering. Their cost-cutting measures, with the transfer of work to the customer, have made our lives more stressful and less rewarding, especially at the hands of a quixotic technology base.
Orwell tells us that government is Big Brother. No. George got it wrong. Corporate America is Big Brother. Government is only the Drunk Uncle.
About the author:
Del Stone Jr. is a professional fiction writer. He is known primarily for his work in the contemporary dark fiction field, but has also published science fiction and contemporary fantasy. Stone’s stories, poetry and scripts have appeared in publications such as Amazing Stories, Eldritch Tales, and Bantam-Spectra’s Full Spectrum. His short fiction has been published in The Year’s Best Horror Stories XXII; Alfred Hitchcock’s Mystery Magazine; the Pocket Books anthology More Phobias; the Barnes & Noble anthologies 100 Wicked Little Witch Stories, Horrors! 365 Scary Stories, and 100 Astounding Little Alien Stories; the HWA anthology Psychos; and other short fiction venues, like Blood Muse, Live Without a Net, Zombiesque and Sex Macabre. Stone’s comic book debut was in the Clive Barker series of books, Hellraiser, published by Marvel/Epic and reprinted in The Best of Hellraiser anthology. He has also published stories in Penthouse Comix, and worked with artist Dave Dorman on many projects, including the illustrated novella “Roadkill,” a short story for the Andrew Vachss anthology Underground from Dark Horse, an ashcan titled “December” for Hero Illustrated, and several of Dorman’s Wasted Lands novellas and comics, such as Rail from Image and “The Uninvited.” Stone’s novel, Dead Heat, won the 1996 International Horror Guild’s award for best first novel and was a runner-up for the Bram Stoker Award. Stone has also been a finalist for the IHG award for short fiction, the British Fantasy Award for best novella, and a semifinalist for the Nebula and Writers of the Future awards. His stories have appeared in anthologies that have won the Bram Stoker Award and the World Fantasy Award. Two of his works were optioned for film, the novella “Black Tide” and short story “Crisis Line.”
Stone recently retired after a 41-year career in journalism. He won numerous awards for his work, and in 1986 was named Florida’s best columnist in his circulation division by the Florida Society of Newspaper Editors. In 2001 he received an honorable mention from the National Lesbian and Gay Journalists Association for his essay “When Freedom of Speech Ends” and in 2003 he was voted Best of the Best in the category of columnists by Emerald Coast Magazine. He participated in book signings and awareness campaigns, and was a guest on local television and radio programs.
As an addendum, Stone is single, kills tomatoes and morning glories with ruthless efficiency, once tied the stem of a cocktail cherry in a knot with his tongue, and carries a permanent scar on his chest after having been shot with a paintball gun. He’s in his 60s as of this writing but doesn’t look a day over 94.
Contact Del at [email protected]. He is also on Facebook, twitter, Pinterest, tumblr, TikTok, Ello and Instagram. Visit his website at delstonejr.com .
I just had an interesting conversation with the manager of a local grocery outlet over the store’s policy that it scan my driver’s license for the purchase of beer.
The manager explained the store sold alcohol to a minor last year, and corporate instituted a policy whereby all alcohol purchases are verified by a license scan. If the store sells alcohol to a minor within a year of the last incident, it could “lose its license,” whatever that means.
She added that it hadn’t caused any problems except for one guy, an “87-year-old man” who became agitated and took his business elsewhere (the implication being that because he was old, he was a technophobe. Having had my personal information subjected to cyberattack three times in the past 10 years, I sympathize with his point of view).
I asked her what information is extracted from the scan. She said none, except the age. Then she said their systems can’t extract or store information, that they’re just screens. They even don’t have local access to information on the store discount cards.
That’s horseshit. They routinely run credit cards through those scanners. Information is extracted and sent to a server somewhere in the world, where the account’s credit is validated.
Then she said something that irritated me. She said – and I paraphrase here – that “they” (meaning the bad guys) are going to get your information anyway, so why worry about a grocery store scanning your license?
That’s an absurd line of reasoning. It’s like saying, “Oh well, I’ll probably die of cancer so I might as well start smoking.” I have no way of knowing, or stopping, a hacker from stealing my information – except to keep it as safe as possible. But I can say no to Giant Faceless Corporation when it asks for the keys to my digital kingdom.
I wonder which would be worse: a hacker stealing a few bucks from my checking account, or a faceless corporation using my personal information to influence my spending habits, buying choices, and other lifestyle issues? Or worse, selling that information to another corporation so that they could do the same.
Ultimately she sold me the beer without the scan because she had the power to override. But I couldn’t help but wonder about the absurdity of it all – me, an obviously legal-age individual having to quibble with a store manager over a license scan.
When people hear the expression “big brother” they think of government, but big brother can be any large, immovable entity that exerts control over you. More and more these days, corporations are looking like Big Brother.
About the author:
Del Stone Jr. is a professional fiction writer. He is known primarily for his work in the contemporary dark fiction field, but has also published science fiction and contemporary fantasy. Stone’s stories, poetry and scripts have appeared in publications such as Amazing Stories, Eldritch Tales, and Bantam-Spectra’s Full Spectrum. His short fiction has been published in The Year’s Best Horror Stories XXII; Alfred Hitchcock’s Mystery Magazine; the Pocket Books anthology More Phobias; the Barnes & Noble anthologies 100 Wicked Little Witch Stories, Horrors! 365 Scary Stories, and 100 Astounding Little Alien Stories; the HWA anthology Psychos; and other short fiction venues, like Blood Muse, Live Without a Net, Zombiesque and Sex Macabre. Stone’s comic book debut was in the Clive Barker series of books, Hellraiser, published by Marvel/Epic and reprinted in The Best of Hellraiser anthology. He has also published stories in Penthouse Comix, and worked with artist Dave Dorman on many projects, including the illustrated novella “Roadkill,” a short story for the Andrew Vachss anthology Underground from Dark Horse, an ashcan titled “December” for Hero Illustrated, and several of Dorman’s Wasted Lands novellas and comics, such as Rail from Image and “The Uninvited.” Stone’s novel, Dead Heat, won the 1996 International Horror Guild’s award for best first novel and was a runner-up for the Bram Stoker Award. Stone has also been a finalist for the IHG award for short fiction, the British Fantasy Award for best novella, and a semifinalist for the Nebula and Writers of the Future awards. His stories have appeared in anthologies that have won the Bram Stoker Award and the World Fantasy Award. Two of his works were optioned for film, the novella “Black Tide” and short story “Crisis Line.”
Stone recently retired after a 41-year career in journalism. He won numerous awards for his work, and in 1986 was named Florida’s best columnist in his circulation division by the Florida Society of Newspaper Editors. In 2001 he received an honorable mention from the National Lesbian and Gay Journalists Association for his essay “When Freedom of Speech Ends” and in 2003 he was voted Best of the Best in the category of columnists by Emerald Coast Magazine. He participated in book signings and awareness campaigns, and was a guest on local television and radio programs.
As an addendum, Stone is single, kills tomatoes and morning glories with ruthless efficiency, once tied the stem of a cocktail cherry in a knot with his tongue, and carries a permanent scar on his chest after having been shot with a paintball gun. He’s in his 60s as of this writing but doesn’t look a day over 94.
Contact Del at [email protected]. He is also on Facebook, twitter, Pinterest, tumblr, TikTok, Ello and Instagram. Visit his website at delstonejr.com .